/* ═══════════════════════════════════════════════════════════════
   KAKOARA — SUPPORT OVERLAY
   Centered modal for contacting support.
   ═══════════════════════════════════════════════════════════════ */

:root {
  --ko-support-overlay: rgba(0,0,0,0.35);
  --ko-support-panel-bg: #ffffff;
  --ko-support-text: #1c1917;
  --ko-support-text-soft: #57534e;
  --ko-support-text-muted: #a8a29e;
  --ko-support-border: #e7e5e4;
  --ko-support-accent: #4E95BC;
  --ko-support-accent-soft: rgba(78,149,188,0.08);
  --ko-support-shadow: 0 25px 80px rgba(0,0,0,0.15), 0 10px 32px rgba(0,0,0,0.08);
  --ko-support-radius: 24px;
}

/* ─── Backdrop ─── */
.ko-support-backdrop {
  position: fixed;
  inset: 0;
  z-index: 99998;
  background: var(--ko-support-overlay);
  backdrop-filter: blur(4px);
  -webkit-backdrop-filter: blur(4px);
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.3s ease, visibility 0.3s ease;
}

.ko-support-backdrop.is-visible {
  opacity: 1;
  visibility: visible;
}

/* ─── Overlay ─── */
.ko-support-overlay {
  position: fixed;
  inset: 0;
  z-index: 99999;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 24px;
  opacity: 0;
  visibility: hidden;
  transition: opacity 0.3s ease, visibility 0.3s ease;
}

.ko-support-overlay.is-visible {
  opacity: 1;
  visibility: visible;
}

/* ─── Panel ─── */
.ko-support-panel {
  position: relative;
  width: 100%;
  max-width: 720px;
  max-height: 85vh;
  overflow-y: auto;
  background: var(--ko-support-panel-bg);
  border-radius: var(--ko-support-radius);
  box-shadow: var(--ko-support-shadow);
  transform: scale(0.92) translateY(20px);
  transition: transform 0.4s cubic-bezier(0.16, 1, 0.3, 1);
}

.ko-support-overlay.is-visible .ko-support-panel {
  transform: scale(1) translateY(0);
}

/* ─── Header ─── */
.ko-support-panel__header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 24px 28px 16px;
  border-bottom: 1px solid var(--ko-support-border);
}

.ko-support-panel__logo {
  height: 28px;
  width: auto;
  object-fit: contain;
}

.ko-support-panel__close {
  width: 32px;
  height: 32px;
  border-radius: 50%;
  border: none;
  background: #f5f5f4;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  color: var(--ko-support-text-soft);
  font-size: 18px;
  transition: all 0.2s;
  padding: 0;
  line-height: 1;
}

.ko-support-panel__close:hover {
  background: var(--ko-support-border);
  color: var(--ko-support-text);
}

/* ─── Body ─── */
.ko-support-panel__body {
  padding: 28px;
}

/* ─── Hero Section ─── */
.ko-support-panel__hero {
  text-align: center;
  margin-bottom: 28px;
}

.ko-support-panel__label {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 14px;
  border-radius: 999px;
  background: var(--ko-support-accent-soft);
  font-size: 0.65rem;
  font-weight: 600;
  letter-spacing: 0.12em;
  text-transform: uppercase;
  color: var(--ko-support-accent);
  margin-bottom: 12px;
}

.ko-support-panel__title {
  font-family: 'Playfair Display', Georgia, serif;
  font-size: 1.75rem;
  font-weight: 700;
  color: var(--ko-support-text);
  margin: 0 0 8px;
  line-height: 1.15;
}

.ko-support-panel__desc {
  font-size: 0.9rem;
  color: var(--ko-support-text-soft);
  margin: 0 0 20px;
  line-height: 1.6;
}

/* ─── Contact Chips ─── */
.ko-support-panel__chips {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.ko-support-chip {
  display: inline-flex;
  align-items: center;
  gap: 10px;
  padding: 12px 16px;
  border-radius: 12px;
  background: #fafaf9;
  border: 1px solid var(--ko-support-border);
  text-decoration: none;
  font-size: 0.85rem;
  font-weight: 500;
  color: var(--ko-support-text);
  transition: all 0.25s ease;
}

.ko-support-chip svg {
  width: 18px;
  height: 18px;
  flex-shrink: 0;
  color: var(--ko-support-accent);
}

.ko-support-chip:hover {
  border-color: var(--ko-support-accent);
  background: var(--ko-support-accent-soft);
  transform: translateY(-1px);
}

.ko-support-chip--wa svg {
  color: #25D366;
}

.ko-support-chip--wa:hover {
  border-color: #25D366;
  background: rgba(37, 211, 102, 0.06);
}

/* ─── Inline Contact Form ─── */
.ko-support-panel__form {
  border-top: 1px solid var(--ko-support-border);
  padding-top: 20px;
  margin-bottom: 20px;
}

.ko-support-panel__form-title {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--ko-support-text-muted);
  margin: 0 0 16px;
}

.ko-support-form__fields {
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 14px;
}

.ko-support-form__field {
  display: flex;
  flex-direction: column;
  gap: 4px;
}

.ko-support-form__field--full {
  grid-column: 1 / -1;
}

.ko-support-form__field label {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.7rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: var(--ko-support-text-soft);
}

.ko-support-form__field input,
.ko-support-form__field select,
.ko-support-form__field textarea {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.82rem;
  padding: 10px 12px;
  border: 1px solid var(--ko-support-border);
  border-radius: 10px;
  background: #fafaf9;
  color: var(--ko-support-text);
  outline: none;
  transition: all 0.2s ease;
}

.ko-support-form__field input:focus,
.ko-support-form__field select:focus,
.ko-support-form__field textarea:focus {
  border-color: var(--ko-support-accent);
  background: #fff;
  box-shadow: 0 0 0 3px var(--ko-support-accent-soft);
}

.ko-support-form__field textarea {
  min-height: 90px;
  resize: vertical;
}

.ko-support-form__submit {
  width: 100%;
  margin-top: 16px;
  padding: 12px 20px;
  border: none;
  border-radius: 12px;
  background: var(--ko-support-accent);
  color: #fff;
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.85rem;
  font-weight: 600;
  cursor: pointer;
  transition: all 0.25s ease;
}

.ko-support-form__submit:hover {
  background: #b07e30;
  transform: translateY(-1px);
}

.ko-support-form__submit:disabled {
  opacity: 0.6;
  cursor: not-allowed;
  transform: none;
}

.ko-support-form__status {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.75rem;
  margin: 8px 0 0;
  text-align: center;
  line-height: 1.5;
}

.ko-support-form__status--error {
  color: #dc2626;
}

.ko-support-form__status--success {
  color: #16a34a;
}

@media (max-width: 480px) {
  .ko-support-form__fields {
    grid-template-columns: 1fr;
  }
}

/* ─── FAQ Section ─── */
.ko-support-panel__faq {
  border-top: 1px solid var(--ko-support-border);
  padding-top: 20px;
}

.ko-support-panel__faq-title {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.75rem;
  font-weight: 700;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--ko-support-text-muted);
  margin: 0 0 12px;
}

.ko-support-faq-item {
  border: 1px solid var(--ko-support-border);
  border-radius: 10px;
  overflow: hidden;
  margin-bottom: 6px;
}

.ko-support-faq-q {
  width: 100%;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  padding: 12px 14px;
  background: transparent;
  border: none;
  cursor: pointer;
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.8rem;
  font-weight: 600;
  color: var(--ko-support-text);
  text-align: left;
  transition: color 0.2s;
}

.ko-support-faq-q:hover {
  color: var(--ko-support-accent);
}

.ko-support-faq-icon {
  width: 16px;
  height: 16px;
  flex-shrink: 0;
  transition: transform 0.3s ease;
  color: var(--ko-support-text-muted);
}

.ko-support-faq-item.is-open .ko-support-faq-icon {
  transform: rotate(180deg);
  color: var(--ko-support-accent);
}

.ko-support-faq-a {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.3s ease, padding 0.3s ease;
  padding: 0 14px;
}

.ko-support-faq-item.is-open .ko-support-faq-a {
  max-height: 300px;
  padding: 0 14px 14px;
}

.ko-support-faq-a p {
  font-family: 'DM Sans', system-ui, sans-serif;
  font-size: 0.8rem;
  line-height: 1.6;
  color: var(--ko-support-text-soft);
  margin: 0;
}

/* ─── Mobile ─── */
@media (max-width: 640px) {
  .ko-support-overlay {
    align-items: flex-end;
    padding: 0;
  }

  .ko-support-panel {
    max-width: 100%;
    max-height: 92vh;
    border-radius: var(--ko-support-radius) var(--ko-support-radius) 0 0;
    transform: translateY(40px);
  }

  .ko-support-overlay.is-visible .ko-support-panel {
    transform: translateY(0);
  }
}

/* ─── Reduced Motion ─── */
@media (prefers-reduced-motion: reduce) {
  .ko-support-panel,
  .ko-support-backdrop,
  .ko-support-overlay {
    transition: none !important;
  }
}